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Privacy Policy
Harbour Furniture
(Operated by DealX Trading Limited)
Harbour Furniture respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website or services. It applies solely to information collected through our website and does not cover data collected offline or in-store.
For details on the New Zealand Privacy Act, please visit www.privacy.org.nz.
Information Security
We are committed to handling your personal information with the highest standards of security and confidentiality. Data provided via our website is transmitted through a secure server using encryption technologies such as Secure Sockets Layer (SSL) to protect your information during transmission.
Please note:
- We do not store your credit card details.
- Email communications are not encrypted and are not recommended for sharing sensitive information, such as payment details.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Information We Collect
You may browse our website without providing personal data. However, certain features may require you to submit personal information, including but not limited to:
- Your name, contact number, and email address;
- Delivery address and postcode;
- Preferences and interests;
- Other details relevant to promotions, surveys, or customer services;
- A recording of your browser session (excluding sensitive information like payment details), such as your browser type, your IP address, date and time of website access,
location information and cookies, for use in identifying software problems and to maintain the quality of the services we offer on our website.
Failure to provide necessary information may restrict your access to some website features or services.
Non-Personal Information Collected
For analytical and service improvement purposes, we may collect non-identifiable information such as:
- Website usage data (e.g., pages visited, session counts, and session times);
- Device and browser attributes (e.g., operating system, browser type);
- Connection details (e.g., IP address, ISP name, language settings, and connection speed);
- Cookie data and third-party analytics information;
- General geographic data from your device’s settings, when permitted.
This data is used to assess website performance, improve customer experience, and evaluate marketing effectiveness. No personally identifiable data is collected through these automated methods.
Cookies
Our website utilises cookies to enhance functionality and improve your browsing experience. Cookies help analyse web traffic and store preferences. By using our site, you consent to our use of cookies, unless you choose to disable them via your browser settings. Please note, disabling cookies may limit certain website features.
Online Account Registration
Customers may choose to register an account to expedite future purchases. Registered account holders may securely store billing and delivery addresses for future orders. Customers are responsible for safeguarding their account credentials and should log out when using public computers.
Email Marketing Communications
You will receive marketing communications from Harbour Furniture only where you have provided express consent. You may opt out at any time by clicking the “Unsubscribe” link included in our emails. Please allow up to three business days for your request to be processed.
Your Choices and Rights
Customers have the right to:
- Access and correct their personal information held by us;
- Withdraw consent for direct marketing communications;
- Request deletion of stored personal data, subject to legal and operational obligations.
For any privacy-related queries, or to exercise your rights under this Policy, please contact our team at [email protected].
Acceptance of Privacy Policy
By accessing and using our website, you acknowledge and accept the terms outlined in this Privacy Policy.